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Do you have a question?
Our team is happy to help!

With our personal WhatsApp customer service, we are ready for you right away! Send us a message via WhatsApp and get quick answers to all your questions. Whether you need route information, help ordering or other support, we are here to help. You can reach us in Dutch and English.

Good to know

Frequently asked questions

After your payment, you'll receive the digital guide instantly by email. You can easily open it on your phone or tablet.

No, you don’t have to start right away. We recommend using the guide within the calendar year of purchase to ensure all information is up to date and the experience is optimal.

Yes! The guide works on any device – phone, tablet or laptop. As long as you can access your email, you’re good to go.

No worries – it’s super easy. Just tap the link in your guide, and Google Maps opens the correct stop. No complicated apps or tech skills needed.

Absolutely. The guide gives you the structure, and you adjust it to fit your day. Skip stops, add locations, or use the bonus to-do’s included in the guide to expand your route. It’s designed to be flexible – so it becomes your personal plan.

Yes, you can. Some routes are designed for a full day, others are shorter – like the Sunset or Highlight routes. That means you can mix and match. Many travelers spread multiple routes across different days, or combine a short route with a longer one. It's the perfect way to see more while going at your own pace.

Definitely. The routes offer a mix of nature, beaches, viewpoints, villages and unique stops. And with themed route options, you can easily choose what matches your style – whether you're traveling as a couple, with friends or as a family.

Yes! Many families use our guides and love how relaxed and flexible the experience is. There’s plenty of variety – from fun viewpoints and quiet bays to stops where kids can swim, play or explore. You decide where and how long to pause, so the day works for everyone – including the little ones.

The routes are made for driving by rental car or scooter. On Formentera, there’s also a route that works perfectly with an e-bike.

Fair question – because yes, there’s a lot online. But that’s the thing: it takes hours to search, and you never know what’s outdated or overrated. Our guides are created by locals who know the island inside out. You’ll get a smart route, handpicked stops, secret beaches, great lunch spots and useful tips – all in a clear, logical flow. Plus, the guide is always up to date and works offline. No more screenshots, 15 open tabs or missed highlights. Just drive, explore, enjoy.

Absolutely. Our routes are also great for people who’ve already visited the island. They include hidden gems, quiet bays, alternative stops and local favorites that most visitors miss – even on their second or third trip. We often hear from returning travelers who said they discovered a completely new side of the island thanks to the guide. It’s a fresh and surprising way to explore – without the usual search stress.

Most routes are designed for a full day, including breaks and lunch. Shorter themed routes – like the Highlight or Sunset Route – take around 2 to 4 hours. The estimated time is always listed in the guide.

You’ll have access to our live update page. There you’ll find up-to-date info for your route, so you’re always prepared and never caught off guard.

Yes, you can use the guide within your own travel group. Each guide is personal and marked with a watermark. Sharing it outside your group isn’t allowed.